FAQ
- What are your business hours?
Our business hours are Monday - Friday from 8:00 am to 4:00 PM. You can easily reach our office via phone, email, and text.
- Do you have contact with my client?
That is totally optional! We do find that having direct communication with the client does significantly streamline the process, so please keep that in mind. Also, we do keep you informed of any communication and will gladly copy you on all emails with your client.
- Are my files secure and confidential?
Yes! We use a Google Forms & JotForm to collect your information. We do not share your information with anyone and we have strict guidelines to keep your information and your client's information safe.
- Can you help with a transaction I've already initiated?
Yes! Of course! We'd love to help you out and take over the transaction.
- How will you keep me updated?
This is primarily up to you as our client. At the start of our project, we'll discuss methods that work well for both parties and go from there. Rest assured, we are trying to make this as easy on YOU as possible!
- Do I still have to pay if the transaction is cancelled?
The short answer is no. Life happens and deals fall through. We understand.
- Why do I need a transaction coordinator?
We understand the challenging parts of real estate! You didn't sign up to become a paper pusher! On average it takes 19 hours of your time for just one transaction. Wouldn't you like to use that time to generate more listings and sales or spend more time with your family? Give your clients that concierge experience by letting us take care of your paperwork needs so you can do more of what you love!
- What if we are not geographically close?
No worries at all! We do all of our work online so we are able to serve you in the easiest, most efficient way possible!
- What I am Responsible for as the Agent?
Agents are Responsible for:
- Reviewing all Contracts & Addendums with your client
- Reviewing the Preliminary Title Report
- Reviewing Escrow Instructions and Settlement Statements
- Reviewing All Disclosures
- Attending any onsite inspections or appointments
- Negotiating repairs and any changes in contract
- Providing a full and complete checklist of documents required by your broker
- Providing exact wording on any addendums
- Completing your own CMA's
- Do You Write Offers?
No, writing offers is one of the few things we are not able to generate on your behalf. We are happy to help with addendums and amendments after you have an exeuted contract
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